Please read the Quick Start Guide first to familiarize yourself with Pointfuse V3. If your question isn’t addressed by these FAQs or the Pointfuse User Guide, please contact us via the Pointfuse Contact form.
1. Requirements and Compatibility
1.1. What are the recommended system requirements for Pointfuse?
RAM: at least 12 GB.
Dedicated graphics card: one that supports OpenGL 3.3, such as the NVIDIA Quadro FX Range.
Operating system: Windows 7 or later, 64 bit.
Hard drive: at least 500 GB.
1.2. Can I use Pointfuse if I don’t have the recommended system requirements?
1.3. Can Pointfuse run on a virtual machine?
1.4. Does Pointfuse work with a 3D mouse?
2.1. When I try to run Pointfuse, I get the message “cmactLicense runtime system is not installed”. How can I get Pointfuse to run?
To resolve this issue, download and install the CodeMeter Runtime Kit for Windows from the vendor’s website: http://codemeter.com/us/service/downloads.html
You will then need to re-install Pointfuse, so that the licence is correctly imported.
2.2. Why doesn’t Pointfuse display my Point Cloud?
• Check you have the latest drivers for your graphics card.
• Your computer may be installed with two graphics cards – an integrated Intel and either a NVIDIA or AMD dedicated graphics card. To run Pointfuse you will need to make sure that the dedicated graphics card is being used. This can be enabled in the preferences (see FAQ 2.3).
2.3. When I try to run Pointfuse, I get “Error Code 4014: A graphics error has occurred. Please check that your system is configured to use a discrete graphics card (NVIDIA/ATA)…”. How do I fix this?
3. Versions and Releases
3.1. Can I try Pointfuse for free?
3.2. What are the differences between the licensed and unlicensed versions of Pointfuse?
3.3. What happens when my Pointfuse licence expires?
If you do not renew it by that date, functionality will be limited to viewing models generated by a licensed copy of Pointfuse.
3.4. How do I buy a full licence?
Install Pointfuse, if you have not already tried it, start Pointfuse and on the welcome screen, select the option to Activate Licence.
3.5. Where can I check what changes were made at each release of Pointfuse?
4. Features and Functions
4.1. What file formats are supported?
You can export 3D vector files in industry-standard COLLADA (DAE), DXF, Filmbox (FBX), IFC, StereoLithography (STL), SketchUp (SKP), or Wavefront (OBJ) formats, and also in the Pointfuse vector format, PVF.
You can export 2D files in DXF format.