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If your question isn’t addressed by these FAQs or the Pointfuse User Guide, please contact us via the Pointfuse Contact form.

1. Requirements and Compatibility

1.1. What are the recommended system requirements for Pointfuse?

CPU: Intel i7 or Xeon.
RAM: at least 12 GB.
Dedicated graphics card: one that supports OpenGL 3.3, such as the NVIDIA Quadro FX Range.
Operating system: Windows 7 or later, 64 bit.
Hard drive: at least 500 GB.

1.2. Can I use Pointfuse if I don’t have the recommended system requirements?

Yes, as long as you have a dedicated graphics card. If sufficient RAM is not available, Pointfuse caches the data to disk. In this case, run times may be slower.

1.3. Can Pointfuse run on a virtual machine?

No. Pointfuse only runs on a physical Windows PC.

1.4. Does Pointfuse work with a 3D mouse?

Yes, Pointfuse supports 3Dconnexion mice.

2. Troubleshooting

2.1. When I try to run Pointfuse, I get the message “cmactLicense runtime system is not installed”. How can I get Pointfuse to run?

This message means that CodeMeter, the licence protection software used by Pointfuse, has not installed correctly.
To resolve this issue, download and install the CodeMeter Runtime Kit for Windows from the vendor’s website:
You will then need to re-install Pointfuse, so that the licence is correctly imported.

2.2. Why doesn’t Pointfuse display my Point Cloud?

You can generate a vector model without displaying the point cloud. However, if you DO want to display the point cloud:
Check you have the latest drivers for your graphics card.
• Your computer may be installed with two graphics cards – an integrated Intel and either a NVIDIA or AMD dedicated graphics card. To run Pointfuse you will need to make sure that the dedicated graphics card is being used. This can be enabled in the preferences (see FAQ 2.3).

2.3. When I try to run Pointfuse, I get “Error Code 4014: A graphics error has occurred. Please check that your system is configured to use a discrete graphics card (NVIDIA/ATA)…”. How do I fix this?

Update your graphics card drivers and make NVIDIA or AMD the default graphics card. See Specifying your Graphics Card.

3. Versions and Releases

3.1. Can I try Pointfuse for free?

Yes, the unlicensed version is free. Go to the Get Pointfuse page, here, and select Try.

3.2. What are the differences between the licensed and unlicensed versions of Pointfuse?

They have exactly the same functionality except that the unlicensed version applies a watermark and limits you to exporting up to three vector models, three sets of ortho images, and three high-resolution snapshots.

3.3. What happens when my Pointfuse licence expires?

The Welcome screen shows when your licence will expire.
If your licence expires before you purchase a new one, your copy of Pointfuse will become unlicensed. It will continue to function, but it will apply a watermark – except to models created by any licensed copy of Pointfuse – and you will not be able to export vector models, ortho images, or high-resolution snapshots until you buy a new licence.

3.4. How do I buy a full licence?

Go to the Get Pointfuse page, here, and select Buy.
Install Pointfuse, if you have not already tried it, start Pointfuse and on the welcome screen, select the option to Activate Licence.

3.5. Where can I check what changes were made at each release of Pointfuse?

4. Features and Functions

4.1. What file formats are supported?

You can import point cloud data from DP, E57, FLS, FWS, LAS, LAZ, PTS, PTX, and XYZ files.
You can export 3D vector files in industry-standard COLLADA (DAE), DXF, Filmbox (FBX), IFC, StereoLithography (STL), SketchUp (SKP), or Wavefront (OBJ) formats, and also in the Pointfuse vector format, PVF.
You can export 2D files in DXF format.

4.2. Can I display point clouds in colour? What other options are there?

Yes, if the point cloud data contains RGB data, you can display point clouds in colour. Alternatively, you can display point clouds using intensity values (if present in the data) or by applying a colour gradient, which colours the point cloud according to height.

4.3. Can I display vector models with textures, including RGB colour? What other options are there?

Yes, if the source point cloud contains RGB data, and you converted it with Pointfuse V1.1 or later, you can display the vector model with realistic RGB texturing. The other texture you can use with V1.1 or later is Intensity (if the source point cloud contains intensity data).

4.4. Can I measure features of point clouds and vector models?

Yes, the measurement tool can accurately measure lines, polylines, and polygons. You can view the measurements on the model and export them into a CSV file.

4.5. How do I create plans and multiple sections from point clouds?

First, use Pointfuse to convert the point cloud in to a vector model. Then, use Pointfuse’s Plans/Sections editing tools on those vector models.

4.6. Can I create scaled ortho images of point clouds as well as vector models?

Yes, if you have Pointfuse Version 1.1 or later.

4.7. Can I build a vector model using only a selected part of a point cloud?

Yes, you can crop your point cloud in Pointfuse so that it contains only the points you want included in a vector model. You can crop multiple times, and choose whether to keep or discard each area selected. When you have cropped the point cloud so that it contains only the points you want to convert, you can create a vector model based only on those points.

4.8. Can I build a single vector model from multiple point clouds?

Yes, Pointfuse can convert multiple point clouds into a single vector model, using the same settings for all the point clouds, as long as they are all in the same folder.

4.9. What is the difference between batch processing and converting multiple point clouds?

Batch processing lets you generate multiple vector models, using different settings for each conversion. You can also process the same point cloud several times, with different settings.
Converting multiple point clouds is a single conversion process that applies the same settings to all the point clouds in a single folder to create a single vector model.

4.10. Can I export a vector model to use in a CAD program?

Yes, Pointfuse exports 3D vector files to industry-standard DAE, DXF, FBX, IFC, OBJ, SKP or STL formats as well as the Pointfuse PVF vector model format, and 2D files to DXF.

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